Terms of Service for ubeen.to

1. Acceptance of Terms

By accessing or using ubeen.to, including our website and mobile applications (together, the "Service"), you agree to be bound by these Terms of Service ("Terms"), including the binding arbitration agreement and class-action waiver in Section 15. If you do not agree to these Terms, do not use the Service. These Terms constitute a legal agreement between you and Ubeen Studios LLC, a New Mexico limited liability company ("we", "us", or "our").

2. Description of Service

ubeen.to is an AI-assisted travel discovery platform. The Service includes browsing free city guides and place guides, creating and publishing your own guides, bookmarking cities, rating guides, using trip planners (including the honeymoon planner and its Couple Co-Decision sharing feature), earning achievements, purchasing consumable credits ("UBN") to unlock AI-generated content, and following third-party affiliate booking links for hotels, flights, tours, transfers, car rentals, and eSIM.

3. Eligibility

You must be at least 13 years of age to create an account and use the Service. If you are between 13 and 18 years of age, you must have parental or guardian consent to use the Service, including any purchase of credits or subscriptions. By using the Service, you represent that you meet these requirements.

4. Accounts

Accounts are created and authenticated through Google Sign-In (our only sign-in method today). You are responsible for maintaining the security of the Google account linked to your ubeen.to account and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

5. User-Generated Content & Shared Plans

You retain ownership of the travel guides, plans, and other content you create on the Service. By publishing a guide, you grant Ubeen Studios LLC a non-exclusive, royalty-free, worldwide, sublicensable license to host, display, distribute, and promote that content within the Service and its marketing.

The honeymoon planner's Couple Co-Decision feature lets you share a private link so a partner can react to your plan without creating an account. You are responsible for who you send that link to, and you represent that you have the right to share the plan and any resulting merged content with your partner. Anyone holding the link can view and react to the plan.

You are solely responsible for the accuracy and legality of the content you publish. You agree not to post content that is false, defamatory, infringing, obscene, or otherwise unlawful. We may remove content or suspend accounts that violate this section or applicable law.

6. Credits, Purchases & Subscriptions

Certain features, including AI-assisted guide generation, personalization, and trip planners, require credits ("UBN") or an active subscription. Credits are sold in fixed one-time packs processed through Stripe. Credits are consumable digital items: once purchased, they are final sale and non-refundable, have no cash value, cannot be redeemed for cash, transferred between accounts, or exchanged for any other product, except where a refund is required by applicable law.

We may in the future offer optional recurring subscription plans. If and when we do, those plans will disclose their price, billing interval, auto-renewal terms, and cancellation method at the time of purchase, and will be governed by these Terms together with any plan-specific terms presented at checkout. Unless stated otherwise at checkout, subscriptions renew automatically until cancelled before the end of the current billing period, and payments are non-refundable for partial billing periods except where required by law.

We reserve the right to change the credit cost of features, introduce new paid features, or adjust pricing prospectively; changes will not retroactively affect credits you have already purchased. All purchases are additionally subject to the refund and dispute policies of Stripe and, where applicable, your card issuer or app store.

7. Third-Party Bookings & Affiliate Links

City and airport pages include booking modules (hotels, flights, tours, attraction tickets, transfers, car rentals, and eSIM) that link out to independent third-party travel providers through our affiliate network (Travelpayouts and its partner brands, including Aviasales, Hotellook, Klook, Tiqets, Kiwitaxi, GetRentacar, and Yesim). We may earn a commission when you book through these links, at no extra cost to you.

Ubeen Studios LLC is not a party to, and has no responsibility or liability for, any booking, purchase, or transaction you make with a third-party provider. Those providers' own terms, policies, pricing, availability, and cancellation rules apply. We do not guarantee the accuracy of third-party listings, pricing, or availability shown on or linked from the Service.

8. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Scrape, crawl, or harvest content from the Service in bulk, or use it to train a competing AI model, without written permission
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Interfere with or disrupt the Service or its infrastructure
• Create fake reviews, ratings, guides, or planner content intended to mislead users
• Abuse the credit or free-generation system, including through multiple accounts, automation, or fraudulent chargebacks
• Manipulate, spoof, or interfere with affiliate booking links or their click attribution
• Redistribute, sublicense, or resell access to the Service or its content

9. AI-Generated Content

Portions of the Service's content — including narrative guide text and, for some guides, imagery — are generated using third-party AI models. AI-generated content may contain inaccuracies, omissions, or outdated information, and should not be relied upon as professional, legal, medical, or travel-safety advice. We do not warrant the accuracy, completeness, or reliability of AI-generated content.

10. Travel Information Disclaimer

Travel guides on the Service, including AI-generated content, are provided for informational purposes only. Information such as visa requirements, safety conditions, and costs of living may change without notice. We do not guarantee the accuracy, completeness, or timeliness of any travel information. Always verify critical travel information through official government and embassy sources before making travel decisions.

11. Intellectual Property

The Service, including its design, code, graphics, and non-user-generated content, is the property of Ubeen Studios LLC and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers ownership of our intellectual property to you. We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial travel-planning use.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that any AI-generated or third-party content is accurate.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Ubeen Studios LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with your use of the Service, including your use of AI-generated content or any third-party booking made through an affiliate link. Our total liability for any claim arising from these Terms shall not exceed the greater of (a) the amount you paid to us in the twelve (12) months preceding the claim, or (b) fifty US dollars ($50).

14. Indemnification

You agree to defend, indemnify, and hold harmless Ubeen Studios LLC and its owners, employees, and contractors from any claim, liability, damage, loss, or expense (including reasonable attorneys' fees) arising out of or related to: your use of the Service; content you publish or share, including honeymoon plans shared via link; your violation of these Terms; or your violation of any law or the rights of a third party.

15. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this section carefully — it affects your legal rights. You and Ubeen Studios LLC agree to first try to resolve any dispute informally by contacting contact@ubeen.to and allowing 30 days for resolution before starting a formal proceeding.

If informal resolution fails, you and Ubeen Studios LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. The arbitration will be conducted in Bernalillo County, New Mexico, or another mutually agreed location, or, at your election, by phone or videoconference or based on written submissions.

Class action waiver: You and Ubeen Studios LLC agree that disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

Exceptions: Nothing in this section prevents either party from seeking injunctive or other equitable relief in court for infringement or misuse of intellectual property, or from bringing an individual action in small claims court.

Opt-out: You may opt out of this arbitration agreement by emailing contact@ubeen.to with the subject line "Arbitration Opt-Out" and your account email within 30 days of first accepting these Terms; if you do, disputes will instead be resolved under Sections 16 (Governing Law) and the courts referenced there. If any part of this arbitration agreement is found unenforceable, the remainder shall still apply, except that the class action waiver may not be severed from the arbitration agreement as a whole — if the class action waiver is found unenforceable, this entire arbitration agreement (but not the rest of these Terms) shall be null and void, and the dispute shall proceed under Section 16 instead.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions. Subject to Section 15, any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Bernalillo County, New Mexico.

17. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately, and any unused credits are forfeited except where prohibited by law. Provisions that by their nature should survive termination will survive, including ownership, credit terms, warranty disclaimers, limitations of liability, indemnification, and dispute resolution.

18. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Service after the posting of changes constitutes your acceptance of the revised Terms. If a change materially affects your rights, including the arbitration agreement, we will provide reasonable notice and, where required by law, an opportunity to opt out.

19. General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect (subject to Section 15's severability rule for the arbitration agreement). Our failure to enforce any right or provision is not a waiver of it. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ubeen Studios LLC regarding the Service. You may not assign these Terms without our consent; we may assign them freely in connection with a merger, acquisition, or sale of assets.

20. Contact

Ubeen Studios LLC
1209 Mountain Road PL NE, STE N
Albuquerque, NM 87110
https://ubeen.to
contact@ubeen.to